Redesign of Bus Network →

What is this?

With two out of three trips on transit served by buses in Miami, the continued dismantling of the bus system is alarming and misguided.

Our 5-part series takes a deep dive into the state of our bus system.

Supported by:

  1. Ridership
  2. Service Cuts
  3. Reliability
  4. Route Network
  5. Solutions

What's worse than a late bus?

A bus that never arrives.

3 months → 2,103 Ghost Buses

Q1 2018

Source: Miami-Dade Transit Daily Bus Service Logs: January - March 2018

Nearly 500 buses begin their route late every month. Far more never start at all. These "ghost buses" occur because even though a driver is available, there's no vehicle available for them to drive.

The most important factor in a system's reliability is "Will the bus arrive on time?". Sadly, there's a chance it may not arrive at all.

  • This year, ghost buses increased by:

    ▴ 152%

↑ Q1 2017 vs. Q1 2018

Reliability is everything.

Buses arriving when promised is crucial. However, a truly reliable system does more - from adequate shelter, to a trackable bus, to a working farebox — every part contributes to true reliability.

When's the next bus?

Play your luck.

The real-time bus tracker does not work reliably - and is poorly integrated with navigation and transit apps.

Source: Metrobus API analysis by Transit Alliance

Would you like that...

Soaked or melted?

Nearly 75% of bus stops lack shelter - would you wait in a downpour, or stand in the afternoon sun?

Source: Miami-Dade County Geodata via Daniela Sanchez Zamora

Tap to pay —

But you can't everyday.

25% of fareboxes break down - leading to lower fare collections and uncounted riders.

Source: Miami Today

Sure, we got complaints —

But these aren't ordinary problems.

Every system has its hiccups. In Miami, systemic issues collide to create very painful rider experiences. But hey, at least it isn't raining on the bus.

Disclaimer: Although the analysis presented by Transit Alliance has been produced from sources believed to be reliable, Transit Alliance makes no warranty or claims as to the accuracy of said data or the resulting analysis. It is often necessary to manually compile and reformat the data for presentation, and determine guidelines and assumptions to appropriately represent trends. We welcome corrections, please e-mail us at help (at)